Privacy policy.
Effective Date: June 17, 2026
Blog and Newsletter
At thewillfulwriter.com, we value the privacy and security of our visitors and users. This Privacy Policy outlines how we collect, use, disclose, and store the personal information provided to us by individuals who interact with our website and services. We are committed to maintaining the highest standards of data protection and ensuring compliance with applicable privacy laws and regulations.
1. Information Collection: We collect personal information from you when you voluntarily provide it to us, such as when you subscribe to our newsletter, leave comments, or contact us through the provided contact forms. The information may include your name, email address, and any other information you choose to provide.
2. Log Files: Similar to many websites, we may collect certain information automatically, such as your IP address, browser type, operating system, and browsing activity. This is done through the use of log files and analytical tools, which help us analyze trends, administer the website, and improve our services.
3. Cookies and Tracking Technologies: We may use "cookies" and other tracking technologies to enhance your browsing experience and gather information about how you use our website. Cookies are small text files stored on your device that enable us to recognize your browser and remember certain information. You can choose to accept or decline cookies through your browser settings, although this may limit certain functionalities of the website.
4. Use of Information: We primarily use the personal information collected to enhance and personalize your experience on our website. This includes providing you with requested services, contacting you with relevant information, and improving the website content and functionality. We may also use your information for marketing purposes, such as sending newsletters or promotional offers, if you have provided consent.
5. Sharing of Information: We do not sell, trade, or rent your personal information to third parties without your consent. However, we may disclose your information to trusted third-party service providers who assist us in operating our website and services. These entities are contractually obligated to maintain the confidentiality and security of your information.
6. Data Security: We employ strict measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You agree that your use of our website and services is at your own risk.
7. Children's Privacy: Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have unintentionally collected information from a child, we will promptly delete it from our records.
8. Links to Third-Party Websites: Our website may contain links to external websites that are not operated or controlled by us. Please be aware that we have no control over the content and practices of these third-party websites. We encourage you to review their respective privacy policies before disclosing any personal information.
9. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page, and the revised Effective Date will be indicated. We encourage you to review the Privacy Policy periodically to stay informed about how we handle your personal information.
10. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at writer@thewillfulwriter.com.
E-Commerce & Print Order Fulfillment
When you purchase a photography print from our shop, we collect specific personal data to process, fulfill, and ship your order. By making a purchase, you agree to the processing of this data for contractual performance.
1. What We Collect and Why
Customer Information: We collect your name, email address, billing address, and shipping address. This is used strictly to process your transaction, communicate updates about your order, and deliver your prints.
Payment Information: All financial transactions are handled securely via our payment gateways (such as Stripe or PayPal). Your credit/debit card details are processed directly by these secure third-party providers; we never see or store your full payment details on our servers.
2. How Your Data is Shared
To get your prints securely to your door, we share your delivery details with a small number of essential data processors:
Squarespace: Our website platform houses our online store and securely hosts your order history.
Print Fulfillment Labs: We securely transfer your name, shipping address, and order details to our professional printing and fulfillment partners (such as theprintspace or Printique) solely for the purpose of printing, packaging, and dispatching your art.
Delivery Services: Your contact and shipping info is shared with postal services and couriers (like Royal Mail or DHL) to handle physical transit and delivery tracking.
We do not sell, rent, or trade your purchase history, and these third parties are legally forbidden from using your information for their own marketing.
3. Data Retention
We retain e-commerce order details (names, addresses, and transaction histories) for as long as necessary to complete the delivery, handle any potential customer service queries or returns, and comply with legal tax and accounting regulations. For business and tax purposes in the UK, financial transaction records are securely archived for 6 years.
4. Your Rights
Under the GDPR and UK GDPR, you have the right to request access to the personal data we hold about you, request corrections to any errors, or ask for your personal data to be deleted (where it does not conflict with our legal tax obligations). If you wish to exercise these rights, please contact us at writer@thewillfulwriter.com.